{"id":190,"date":"2026-09-07T15:56:31","date_gmt":"2026-09-07T07:56:31","guid":{"rendered":"https:\/\/lifetree.lumaelabs.com\/?page_id=190"},"modified":"2026-09-07T15:56:31","modified_gmt":"2026-09-07T07:56:31","slug":"e-commerce-policy","status":"publish","type":"page","link":"https:\/\/lifetree.lumaelabs.com\/en\/e-commerce-policy\/","title":{"rendered":"e-Commerce Policy"},"content":{"rendered":"
\n

e-Commerce Policy<\/h1>\n

Last Updated: August 20, 2026<\/em><\/p>\n

Section 1: Territorial Scope & Product Availability<\/h3>\n
    \n
  • Global Sourcing Footprint:<\/strong> LifeTree facilitates cross-border e-commerce by sourcing products directly from verified regional hubs, including China, Malaysia (Raub, Pahang), the USA, Taiwan, Australia, South Korea, Hong Kong, and New Zealand.<\/li>\n
  • Primary Destination Markets:<\/strong> Fulfillment and direct delivery services primarily target consumers and distributor networks across Mainland China, Taiwan, Hong Kong, Malaysia, Singapore, and Australia.<\/li>\n
  • Regulatory & Regional Variations:<\/strong> Product formulations, available SKUs, ingredient compliance, functional health claims, and packaging specifications vary by destination market to ensure compliance with regional health, agricultural, and customs regulations.<\/li>\n<\/ul>\n

    Section 2: Pricing, Multi-Currency Settlement & Payment Terms<\/h3>\n
      \n
    • Supported Currencies:<\/strong> All retail pricing is displayed in local or regional currencies, including USD, HKD, RMB, MYR, AUD, SGD, and TWD.<\/li>\n
    • Payment Gateway Settlement:<\/strong> Transactions are processed and settled securely via integrated international FinTech payment gateways.<\/li>\n
    • Price & Allocation Adjustments:<\/strong> LifeTree reserves the right to adjust product retail prices, Point Value (PV) allocations, and product specifications without prior notice due to exchange rate volatility, supply chain cost shifts, or seasonal agricultural yield fluctuations.<\/li>\n
    • Binding Orders:<\/strong> Customer orders become legally binding only upon full authorization and payment clearance through our designated processing partners.<\/li>\n<\/ul>\n

      Section 3: Cross-Border Customs, Import Taxes & Duties<\/h3>\n
        \n
      • Importer of Record:<\/strong> All purchases on lifetree.com.hk are processed as cross-border e-commerce transactions. The customer or designated recipient acts as the Importer of Record and is fully responsible for adhering to all import laws and regulations of the destination country.<\/li>\n
      • Duties, VAT\/GST & Fees:<\/strong> Shipments entering destination countries may be subject to customs clearance fees, import duties, value-added taxes (VAT), or goods and services taxes (GST).<\/li>\n
      • Customer Responsibility:<\/strong> Unless taxes or duties are explicitly calculated and collected at checkout, all clearance fees, import duties, and local taxes assessed upon arrival remain the sole responsibility of the customer.<\/li>\n<\/ul>\n<\/div>\n
        \n

        \u8de8\u5883\u7535\u5546\u653f\u7b56<\/h1>\n

        \u6700\u540e\u66f4\u65b0\u65e5\u671f\uff1a2026\u5e748\u670820\u65e5<\/em><\/p>\n

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          • \u652f\u6301\u7684\u8d27\u5e01\uff1a<\/strong>\u6240\u6709\u96f6\u552e\u4ef7\u683c\u5747\u4ee5\u652f\u6301\u7684\u672c\u5730\u6216\u533a\u57df\u8d27\u5e01\u663e\u793a\uff0c\u5305\u62ec\u7f8e\u5143\uff08USD\uff09\u3001\u6e2f\u5e01\uff08HKD\uff09\u3001\u4eba\u6c11\u5e01\uff08RMB\uff09\u3001\u9a6c\u6765\u897f\u4e9a\u6797\u5409\u7279\uff08MYR\uff09\u3001\u6fb3\u5143\uff08AUD\uff09\u3001\u65b0\u52a0\u5761\u5143\uff08SGD\uff09\u548c\u65b0\u53f0\u5e01\uff08TWD\uff09\u3002<\/li>\n
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            • \u540d\u4e49\u8fdb\u53e3\u5546\uff08Importer of Record\uff09\uff1a<\/strong>\u5728 lifetree.com.hk \u4e0a\u7684\u6240\u6709\u8d2d\u4e70\u884c\u4e3a\u5747\u4f5c\u4e3a\u8de8\u5883\u7535\u5b50\u5546\u52a1\u4ea4\u6613\u8fdb\u884c\u5904\u7406\u3002\u5ba2\u6237\u6216\u6307\u5b9a\u7684\u6536\u8d27\u4eba\u62c5\u4efb\u540d\u4e49\u8fdb\u53e3\u5546\uff0c\u5e76\u5168\u6743\u8d1f\u8d23\u9075\u5b88\u76ee\u6807\u56fd\u5bb6\/\u5730\u533a\u7684\u6240\u6709\u8fdb\u53e3\u6cd5\u5f8b\u6cd5\u89c4\u3002<\/li>\n
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              e-Commerce Policy Last Updated…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-190","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":1,"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"predecessor-version":[{"id":191,"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/pages\/190\/revisions\/191"}],"wp:attachment":[{"href":"https:\/\/lifetree.lumaelabs.com\/en\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}